Years ago, when I worked at Apple in 2014, I met author Neil Strauss. At some point, Neil Strauss gave me one suggestion for Apple’s internal suggestion box to Tim Cook: “Mark Text As Unread.” Then, in 2022, Apple added the feature to Messages. Working at Apple changes the way you use Apple products. Nothing compares to being around people who spend all day learning new features, testing shortcuts, figuring out what the devices can do and then passing those tricks around like